After Hours Emergency Maintenance
Any maintenance or incident that is an EMERGENCY can be assessed as one that...
"directly endangers a person or the rental property itself, and not addressing the matter promptly will 
result in damage to the property or could cause injury to a person."​
OR Any fault or damage that makes the rented premises unsafe or unsecure.
It is important to note that items such as DRIPPING TAPS or NO HOT WATER SUPPLY are important matters and whilst inconvenient, they do not qualify as URGENT or EMERGENCY related items and will be managed within the normal timely manner. 

IF the issue may cause damage to the property or the occupants and cannot be isolated, then it maybe necessary to have an afterhours Plumber attend.  If you need help isolating or assessing the urgency, use our online chat service HERE to first navigate and report the issue and then IF you believe the matter requires a plumber to attend (due to a safety concern or damage that may occur as a result of delaying the issue) then please contact...
Emergency Plumber: 0411 860 389

(where only 1 toilet is available at the property)
If you need help isolating or assessing the urgency of a blocked toilet or drains, first use our online chat service HERE to navigate and report the issue and then IF you believe the matter requires an urgent plumber to attend, contact...
Emergency Plumber: 0411 860 389

Not all Hot Water Service issues are considered an emergency (but all are inconvenient)

NO HOT WATER - IF you just are experiencing a lack of hot water, then at this stage you only need to lodge a request HERE

LEAKING or BURST -  If your hot water has sprung a leak or burst then the first step is to isolate your mains water supply (or the hot water unit itself) to avoid property damage and reduce water waste.  You can use our online chat service HERE to help your navigate this process as a priority.  Make sure you report the issue as normal and IF you believe the matter requires a plumber to attend urgently then contact a plumber.
Step 1 - ISOLATE

Step 2 - REPORT

Step 3 - ESCALATE
(If an emergency, call the plumber)
Emergency Plumber: 0411 860 389

Turn the gas supply OFF at mains to avoid further damage or safety concerns, if you need help isolating or assessing the urgency, use our online chat service HERE to navigate and report the issue and then IF you believe the matter requires a plumber to attend, contact...
Emergency Plumber: 0411 860 389

Check fuse box to isolate the power to the property and ensure it is not a supply related issue caused by an outage in your area.
SA Power networks maybe conducting works in your area, or have an issue they are aware of that is impacting customers in your location.
CURRENT POWER OUTAGES
If you need help isolating or assessing the urgency, use our online chat service HERE to navigate and report the issue and then IF you believe the matter requires an electrician to attend, contact...
Emergency Electrician: 8364 5855

Contact the appropriate emergency service or State Emergency Service (SES)

If you need help isolating or assessing the urgency of any other issue, please use our online chat service HERE to first navigate and report the issue and then IF you believe the matter requires the immediate after hours attention and it does not fit within the above scenarios, please contact our after hours emergency builder....

SMS: Your name and address with a short description of the issue to: 0412 929 059

Please note: arranging a tradesperson to attend your property without the landlords authority where a genuine emergency situation does not apply, could result in the call-out charge being passed onto you as a result, so please consider all of the above (and below) before arranging any after hours work. 

To report your Maintenance MANUALLY (non urgent)......CLICK HERE

What our clients say

What else can I say? I think five stars says it all. :) But I will give a special shout out to Bianca who's been our property manager for four and a half years. She's been nothing but exceptional the whole...

Lisa S

Brett has been a fantastic and very accomodating property manager. I had to unexpectedly break my lease three months in and within just over a week, a new tenant had been found. Highly organised, efficient...

Karen C

Great experience from beginning to end. Would definitely recommend to anyone looking to rent short or long term.

Chris K

Bianca is our Property Manager and has been amazing throughout our tenancy, is always happy to help when we have any queries or issues and works hard to resolve these. Bianca recognizes good tenants and...

Jason B

Absolutely delightful to deal with. From the get go, Renting Adelaide made it simple and easy to get my house on the market and rented as soon as possible. They were happy to offer support, whether it...

Matt P

Had a great experience as a tenant with these guys. We are two young professionals who don’t generally have time for paperwork or having to follow up on issues, and we certainly don’t have...

Rebecca N