Our Service and Fee Structure

Whilst Property Management isn't simple, our fee structure certainly is and it covers EVERY aspect of making sure your property is managed properly.

•  Rigorous Tenant Vetting
  Exhaustive background, history and reference checks to secure only the highest-calibre occupants.

• In-Depth inspection Reports
  Comprehensive entry condition reports with written detail and photographs.

•  High-Definition Property Photographic Audit
  Full-property, high-resolution imaging that captures every corner—your airtight visual proof.

• Proactive Routine Inspections
  Scheduled site visits with insightful, written progress reports delivered straight to your inbox.

• 24/7 Repair & Maintenance Coordination
  Rapid fault‐finding and remediation across all trades—keeping your asset in peak condition.
  State of the art 24/7 Tenant access to our maintenance reporting service for your peace of mind.

• Seamless Creditor Management
  On-time payments for council rates, water bills and contractor invoices—zero late fees.

• Transparent, Itemized Electronic Statements
  Clear financial breakdowns so you always know exactly where every dollar goes.

• Automated Tenant Invoicing
  Branded, timely billing and payment reminders that optimize your rental cash flow.

• Comprehensive Year-End Financial Reports
  Holistic annual summaries designed for effortless tax lodgement and clear ROI insight.

• Data-Driven Rent Reviews & Negotiations
  Market-led evaluations and skilful negotiations to maximize your rental yield.

• Ironclad Compliance on All Documentation
  Every form, lease and notice rigorously aligned with current legislation.

• Continuous Legislative Monitoring
  We proactively track law changes—so you’re always protected under the latest tenancy regulations

• Ironclad Written Service Guarantee
  Your peace-of-mind in black and white: we’ll document our service standards up front, and if we ever miss the mark, we’ll rectify it within 48 hours—or credit your next management fee.
  
  Zero ambiguity—every commitment is spelled out in our guarantee (available online), so you always know exactly what you can expect
  (and what happens if we slip).

Contact our team today to see if they can cater a package to suit your needs.